Analysis Flow stuck

Your Analysis Flow job isn't completing? Here's what to check.

Give it time

Complex analyses on large files can take several minutes. Before troubleshooting:

1. Wait at least 5-10 minutes
2. Check if the progress indicator is still moving
3. Look for partial results in completed steps

Common issues

Large files

Very large Excel files take longer to process.

Solutions:

• Reduce file size (remove unnecessary columns/rows)
• Split into smaller datasets
• Process only the data you need

Complex analysis

Analyses with many calculations or comparisons take longer.

Try:

• Simplify your analysis prompt
• Break into multiple smaller analyses
• Process fewer files at once

Concurrent job limit

You can run up to 3 analyses simultaneously.

If you hit the limit:

• Wait for current jobs to complete
• Cancel jobs you don't need
• Queue requests for later

Checking for errors

1. Open the Analysis Flow job
2. Look at individual steps
3. Click any step showing an error
4. Read the error message for details

Common error types

Error	Meaning
Timeout	Analysis took too long
Memory	File too large to process
Format	Unexpected data format
Missing data	Required columns not found

Recovery options

Retry the analysis

1. Cancel the stuck job
2. Create a new analysis
3. Use the same (or simplified) prompt

Try a smaller dataset

1. Filter your Excel to fewer rows
2. Remove columns you don't need
3. Re-upload and try again

Contact support

If analyses consistently fail:

1. Note the job ID
2. Save your analysis prompt
3. Contact support with details

Testing large analyses

For complex analyses, start with a small sample (100-1000 rows) to verify the approach works, then scale up to the full dataset.